Terms and Conditions Scuba Legends

Cancellations by customer:

Regardless of which activity was booked, if a booking consists of several days and/or participants and/or activities, the booking is deemed to have commenced with the day of the booking. Further activities can therefore no longer be canceled or reimbursed.

Technical Diving:

• More than 15 days prior to date (00:00) of diving activity: Full refund (excl. bank transfer fees and PADI Materials or PADI eLearning access once ordered and registered)
• 15 – 3 days prior to date (00:00) of diving activity: Refund 50% of total price (excl. bank transfer fees and PADI Materials or PADI eLearning access once ordered and registered)
• Within 48 hours prior to date (00:00) of diving activity: No refund

Group bookings:

Special cancellation policy applies for group bookings of 4 or more persons:

• More than 15 days prior to date (00:00) of diving activity: Full refund (excl. bank transfer fees and PADI Materials or PADI eLearning access once ordered and registered)
• 15 – 3 days prior to date (00:00) of diving activity: Refund 50% of total price (excl. bank transfer fees and PADI Materials or PADI eLearning access once ordered and registered)
• Within 48 hours prior to date (00:00) of diving activity: No refund

All other activities

• More than 48 hours prior to date (00:00) of diving activity: Full refund (excl. bank transfer fees and PADI Materials or PADI eLearning access once ordered and registered)
• Within 48 hours prior to date (00:00) of diving activity: No refund

No-Show:

• If customer does not show up punctual for the booked diving activity (or cancels on the same day) Scuba Legends will handle it as cancellation without notice and 100% payment will be required

Lateness:

• If land or boat-based transfers are missed due to lateness of the customer, Scuba Legends has the right to reschedule the program and/or charge extra up to full price.

Bad Weather:

• The customer has no right to cancel an activity due to rainy or cloudy weather or other activities that could interfere with the booked activities.
• Scuba Legends chooses dive locations based on safety, weather conditions and level of experience. Therefore, a request of a specific dive site cannot be guaranteed. However, we do our best to satisfy your requests.

 

Cancellations by Scuba Legends:

• Cancellations made by Scuba Legends will be refunded by 100%.
• Scuba Legends maintains the right to reschedule dives due to poor weather conditions or safety.
• Scuba Legends has the right to deny diving or training to customers under the influence of drugs or alcohol.
• If the customer does not carry out the required theory and/or preparations prior to training dives, Scuba Legends might refuse diving and reschedule the program, if applicable at extra costs.

In the unlikely event that you will have to cancel your booking we will refund the outstanding amount according to our cancellation policy via bank transfer. For international transfers out of the EU the bank might charge additional fees. Bank fees are to be paid by the customer and will be reduced from the total outstanding amount.

Please be aware that PADI Materials as well as the access to the PADI eLearning platform, neither any kind of gift vouchers cannot be refunded once ordered or registered.

Please note that Scuba Legends maintains the right to refuse certification in the end of any course, if the instructor decides the student does not fulfil the course standards and requirements.

In your own interest, we focus on quality and therefore there is no certification guaranteed because payment is done.  

All special offers and promotions are subject to Scuba Legends and availability and can be terminated at any time. Online offers must be booked online via our website and paid in advance.

The customer is responsible for inspecting the provided/rented equipment (all gear and materials) before use and reporting irregularities or defects to the instructor or employee in charge.

The customer bears the risk of (random) loss, destruction or damage of the equipment, from the moment of the loan to the time of the return of the equipment to Scuba Legends. If the equipment is damaged on return, the customer bears all repair costs, if the equipment can still be repaired. In the event of loss and (even accidental) destruction or damage to the equipment that cannot be repaired, the customer shall reimburse the replacement costs of the equipment.

Safety is our highest priority. Therefore, any diver must fill in a medical questionnaire prior to any in water activities.

In case any question is answered with a “yes”, medical clearance by a physician is required by Spanish law. Please keep in mind that your honesty is required and particularly important for your and your buddy’s safety, but also for the responsibility of our staff. Should you have any doubts concerning your medical situation or need advice, please contact us.

Students participating in professional courses such as the PADI Divemaster or Instructor course must always prove a medical diving certificate before the course.

The Spanish law requires every diver to have a personal diving insurance. Please bring proof of your diving insurance prior to diving or contact us to sign up for a policy of our daily or long-term plans.

If you dive regularly, it might be useful to have your own annual insurance. If you already have insurance and would like to participate in technical dives or courses, better check whether technical diving is covered.

In addition to a diving insurance, we also strongly recommend a general travel insurance from your local provider to cover non-diving accidents or illnesses abroad.